Celent with Awaad Amir (Analyst) & Neil Sheehan (Analyst) | E114

Summary:

In this 114th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host interviews Neil Sheehan and Awaad Amir who both work in the roles of Research & Advisory at Celent. Celent is a consultant to large financial and Fortune 500 institutions that deals with how they can better adapt to technological challenges that they are facing. Awaad Amir and Neil Sheehan discuss the uses and developments of voice activation.

Fintech ImpactJason PereiraMarch 24, 2020Voice Response

ENACOMM with Stacey Zuniga (VP Financial Services) | E86

Summary:

In this 86th episode of Fintech Impact, Jason Pereira, award-winning financial planner, university lecturer, writer, and host discusses IVR with Stacey Zuniga, Vice President of Financial Services at ENACOMM. ENACOMM is a leading provider of innovative, interactive, and intelligent customer-service and assisted-service solutions. This conversation explores many possibilities for the future of voice banking and voice command.

Jason PereiraSeptember 10, 2019Artificial Intelligence, Voice Response